Cookie Policy

Last Updated: 16 May 2025

1. Introduction

This Cookie Policy explains how Benneman Ltd ("we," "us," or "our") uses cookies and similar technologies on our website (www.benneman.co.uk) to enhance your experience, analyse usage, and deliver services related to our Frame Interval Timing (FIT) devices and calibration/support offerings. We are committed to protecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Privacy and Electronic Communications Regulations (PECR).

Benneman Ltd is registered in England and Wales, company number 13125651. Contact us exclusively via email at info@benneman.co.uk.

2. What Are Cookies?

Cookies are small text files placed on your device (e.g., computer, smartphone) when you visit our website. They help us recognise your device, remember preferences, and improve website functionality. Similar technologies, such as pixels or local storage, may also be used for these purposes.

3. Types of Cookies We Use

We use the following categories of cookies:

Essential Cookies: Necessary for the website to function, such as maintaining your session or securing forms. These cookies do not require consent and cannot be disabled.

Example: Session cookies to keep you logged in during checkout (when online ordering is enabled).

Analytics Cookies: Help us understand how visitors use our website, such as which pages are visited or how long users stay. These are used to improve performance and user experience.

Example: Google Analytics cookies (_ga, _gid) to track page views and user journeys.

Marketing Cookies: Used to deliver personalised advertisements or content based on your interests, often set by third-party advertising networks. These are optional and require your consent.

Example: Cookies for targeted ads on platforms like Google Ads (if implemented).

4. How We Use Cookies

We use cookies to:

Ensure website functionality (e.g., navigation, secure areas).

Analyse website performance and user behaviour to enhance content and services.

Personalise your experience (e.g., remembering preferences).

Deliver relevant marketing (with your consent), such as tailored offers for FIT devices or calibration services.

5. Your Consent

Essential Cookies: These are set automatically, as they are necessary for the website to operate, and do not require consent.

Non-Essential Cookies (Analytics, Marketing): We only set these with your explicit consent, obtained via our cookie banner when you first visit the website. You can accept, reject, or customise your preferences at any time.

Managing Consent: Update your cookie settings via the cookie banner or by clicking the “Manage Cookies” link in our website footer. You can also disable cookies in your browser settings, but this may affect website functionality.

6. Third-Party Cookies

Some cookies are set by third-party services we use:

Google Analytics: Collects anonymised data on website usage (e.g., pages visited, session duration). You can opt out via our cookie banner or Google’s opt-out tool.

Advertising Partners: If marketing cookies are enabled, partners like Google Ads may set cookies to serve relevant ads. These are subject to the third party’s privacy policies.

7. Data Retention

Essential Cookies: Typically expire when you close your browser (session cookies) or after a short period (e.g., 24 hours).

Analytics Cookies: Retained for up to 2 years, then anonymised or deleted.

Marketing Cookies: Retained for up to 1 year or until you withdraw consent.

See our Privacy Policy for details on how we process personal data collected via cookies.

8. Your Rights

Under UK GDPR, you have rights to access, correct, or delete personal data collected via cookies, and to withdraw consent for non-essential cookies. To exercise these rights, contact us at info@benneman.co.uk. You may also complain to the Information Commissioner’s Office (ICO).

9. How to Disable Cookies

You can block cookies by adjusting your browser settings (e.g., in Chrome, Firefox, Safari). Note that disabling essential cookies may impair website functionality, such as navigation or order processing. For guidance, visit your browser’s help section or www.allaboutcookies.org.

10. Changes to This Policy

We may update this policy, with changes posted here and a revised "Last Updated" date. Continued use of the website constitutes acceptance of updates.

11. Contact Us

For questions about our use of cookies, contact us exclusively via:

Email: info@benneman.co.uk

Phone: +44(0)20 7183 2475